Stream 2: Spearheading a digital culture at every level of the business

10:35

Welcome from the Chair

Tony Moroney

Founder and Managing Partner, BetaDigital, Co-founder, Digital Transformation Lab, Cork University Business School, UCC

10:40

CASE STUDY:

Bridging the gap between technology and leadership

CIOs cannot digitally transform a business on their own. Today, in most organisations there is a gap between leadership and technologists. If the gap is left unaddressed, the business gets stuck digitising and never transforms.

Niall will present a case study of an Irish business that faced the challenges of the pandemic, bridged the gap between technology and leadership, transformed, and as a result, witnessed explosive growth.

Niall McKeown

Digital Transformation Strategist, Author, Lecturer, Business Owner & Creator of Ionology’s Digital Transformation Frameworks

11:00

FIRE SIDE CHAT:

Digital transformation without compromising information security or data sovereignty

Private cloud technology, high speed connectivity and secure remote access has fundamentally changed the way Grant Thornton delivers their eDiscovery service, which provides a blueprint for other practices across the globe. The project is part of Grant Thornton’s wider digital transformation journey to deliver superior user experience and build sustainable competitive advantage.

Steve MacNicholas

CEO, Ekco Cloud Ireland

Mike Harris

Partner, Digital Risk, Grant Thornton Ireland

11:20

PANEL DISCUSSION:

Harnessing digital transformation and emerging technologies in the post-Covid19 era

Evaluating the strengths and weaknesses of digital performance during the pandemic
Combining digital, technology, mindset and culture to create a smooth digital experience
Advancing automation to accelerate digital transformation and developing a proactive automation strategy
Securing digital business transformation: What CIOs need to know and how to prepare

David Lines

Head of Enterprise Applications, Origina

Dr Ben Warren

Senior Technology Leader & digital transformation expert

Mary O’Connor

CIO, ESB

11:55

PANEL DISCUSSION:

Identifying the sweet-spot between excellent customer experience and future goals of the business

• Putting trust at the centre of customer experience
• Critically question data collection within the organisation
• Deploying cutting-edge methods and embracing innovations to measure and enhance CX

Ifah Sivak

Head of Systems Project Management, Meta

Mairead Cullen

IT Director, Vodafone Ireland

Thomas Reby

Head of Hardware, Google Store and Google One, Google

Helene Graham

Technology Consultant, former CIO, Dunnes Stores

12:30

FIRE SIDE CHAT:

Trends in IT consumptions models across cloud and infrastructure stacks

Enterprises have an ever-growing reliance on managed-service providers as they focus on driving business. This session will focus on security, service availability, cost efficiencies, compliance and governance with real-life examples of what’s happening within the Irish market and how “as-a-service” is becoming the new norm.

Chair: Séamus Dunne

Managing Director, Digital Realty Ireland

Conall Laverty

CEO, Real World Analytic and Founder, Wia