Stream 2: Spearheading a digital culture at every level of the business

10:30

Welcome from the Chair

Tony Moroney

Founder and Managing Partner, BetaDigital, Co-founder, Digital Transformation Lab, Cork University Business School, UCC

10:45

PANEL DISCUSSION:

Harnessing digital transformation and emerging technologies in the post-Covid19 era

Evaluating the strengths and weaknesses of digital performance during the pandemic
Combining digital, technology, mindset and culture to create a smooth digital experience
Advancing automation to accelerate digital transformation and developing a proactive automation strategy
Securing digital business transformation: What CIOs need to know and how to prepare

Dr Ben Warren

Senior Technology Leader & digital transformation expert

Mary O’Connor

CIO, ESB

11:20

CASE STUDY:

Digital transformation

11:40

PANEL DISCUSSION:

Identifying the sweet-spot between excellent customer experience and future goals of the business

• Putting trust at the centre of customer experience
• Critically question data collection within the organisation
• Deploying cutting-edge methods and embracing innovations to measure and enhance CX

Mairead Curran

IT Director, Vodafone Ireland

Thomas Reby

Head of Hardware, Google Store and Google One, Google

Helene Graham

Technology Consultant, former CIO, Dunnes Stores

12:20

PANEL DISCUSSION:

Everything-as-a-Service: Just what every CIO wants?

Enterprises have an ever-growing reliance on managed-service providers as they focus on driving business. This session will focus on security, service availability, cost efficiencies, compliance and governance with real-life examples of what’s happening within the Irish market and how “as-a-service” is becoming the new norm.

Conal Lavery

CEO, Real World Analytic and Founder, Wia

Kevin Reid

Chief Technology Officer, Sureskills