Stream 2: Spearheading a digital culture at every level of the business

10:35

Welcome from the Chair

Tony Moroney

Tony Moroney

Founder and Managing Partner, BetaDigital, Co-founder, Digital Transformation Lab, Cork University Business School, UCC

10:40

CASE STUDY:

    Bridging the gap between technology and leadership

    CIOs cannot digitally transform a business on their own. Today, in most organisations there is a gap between leadership and technologists. If the gap is left unaddressed, the business gets stuck digitising and never transforms.

    Niall will present a case study of an Irish business that faced the challenges of the pandemic, bridged the gap between technology and leadership, transformed, and as a result, witnessed explosive growth.

    Niall McKeown

    Niall McKeown

    Digital Transformation Strategist, Author, Lecturer, Business Owner & Creator of Ionology’s Digital Transformation Frameworks

    11:00

    FIRE SIDE CHAT:

    Digital transformation without compromising information security or data sovereignty

    Private cloud technology, high speed connectivity and secure remote access has fundamentally changed the way Grant Thornton delivers their eDiscovery service, which provides a blueprint for other practices across the globe. The project is part of Grant Thornton’s wider digital transformation journey to deliver superior user experience and build sustainable competitive advantage.

    Steve MacNicholas

    Steve MacNicholas

    CEO, Ekco Cloud Ireland

    Mike Harris

    Mike Harris

    Partner, Digital Risk, Grant Thornton Ireland

    11:20

    PANEL DISCUSSION:

      Harnessing digital transformation and emerging technologies in the post-Covid19 era

      • Evaluating the strengths and weaknesses of digital performance during the pandemic
      • Combining digital, technology, mindset and culture to create a smooth digital experience
      • Advancing automation to accelerate digital transformation and developing a proactive automation strategy
      • Securing digital business transformation: What CIOs need to know and how to prepare
      David Lines

      David Lines

      Head of Enterprise Applications, Origina

      Dr Ben Warren

      Dr Ben Warren

      Senior Technology Leader & digital transformation expert

      Mary O’Connor

      Mary O’Connor

      CIO, ESB

      11:55

      PANEL DISCUSSION:

        Identifying the sweet-spot between excellent customer experience and future goals of the business

        • Putting trust at the centre of customer experience
        • Critically question data collection within the organisation
        • Deploying cutting-edge methods and embracing innovations to measure and enhance CX

        Ifah Sivak

        Ifah Sivak

        Head of Systems Project Management, Meta

        Mairead Cullen

        Mairead Cullen

        IT Director, Vodafone Ireland

        Thomas Reby

        Thomas Reby

        Head of Hardware, Google Store and Google One, Google

        Helene Graham

        Helene Graham

        Technology Consultant, former CIO, Dunnes Stores

        12:30

        FIRE SIDE CHAT:

        Trends in IT consumptions models across cloud and infrastructure stacks

        Enterprises have an ever-growing reliance on managed-service providers as they focus on driving business. This session will focus on security, service availability, cost efficiencies, compliance and governance with real-life examples of what’s happening within the Irish market and how “as-a-service” is becoming the new norm.

        Chair: Séamus Dunne

        Chair: Séamus Dunne

        Managing Director, Digital Realty Ireland

        Conall Laverty

        Conall Laverty

        CEO, Real World Analytic and Founder, Wia

        Kevin Reid

        Kevin Reid

        Chief Technology Officer, SureSkills

        1:00

        Lunch

        Main Agenda

        Stream 1: Designing Digital Government services for maximum impact