Stream 2: Spearheading a digital culture at every level of the business

10:30

Welcome from the Chair

Tony Moroney

Tony Moroney

Founder and Managing Partner, BetaDigital, Co-founder, Digital Transformation Lab, Cork University Business School, UCC

10:45

PANEL DISCUSSION:

    Harnessing digital transformation and emerging technologies in the post-Covid19 era

    • Evaluating the strengths and weaknesses of digital performance during the pandemic
    • Combining digital, technology, mindset and culture to create a smooth digital experience
    • Advancing automation to accelerate digital transformation and developing a proactive automation strategy
    • Securing digital business transformation: What CIOs need to know and how to prepare
    Dr Ben Warren

    Dr Ben Warren

    Senior Technology Leader & digital transformation expert

    Mary O’Connor

    Mary O’Connor

    CIO, ESB

    11:20

    CASE STUDY:

    Digital transformation

    11:40

    PANEL DISCUSSION:

      Identifying the sweet-spot between excellent customer experience and future goals of the business

      • Putting trust at the centre of customer experience
      • Critically question data collection within the organisation
      • Deploying cutting-edge methods and embracing innovations to measure and enhance CX

      Mairead Curran

      Mairead Curran

      IT Director, Vodafone Ireland

      Thomas Reby

      Thomas Reby

      Head of Hardware, Google Store and Google One, Google

      Helene Graham

      Helene Graham

      Technology Consultant, former CIO, Dunnes Stores

      12:20

      PANEL DISCUSSION:

      Everything-as-a-Service: Just what every CIO wants?

      Enterprises have an ever-growing reliance on managed-service providers as they focus on driving business. This session will focus on security, service availability, cost efficiencies, compliance and governance with real-life examples of what’s happening within the Irish market and how “as-a-service” is becoming the new norm.

      Conal Lavery

      Conal Lavery

      CEO, Real World Analytic and Founder, Wia

      Kevin Reid

      Kevin Reid

      Chief Technology Officer, Sureskills

      Séamus Dunne

      Séamus Dunne

      Managing Director, Digital Reality Ireland

      12:45

      Lunch

      Main Agenda

      Stream 1: Designing Digital Government services for maximum impact