Jennifer Ward is Head of Enterprise IT Services at PTSB, where she leads the critical enterprise-wide IT services delivering customer services across the Bank. Planning, building and provisioning technology platforms for growth, including infrastructure, cyber security, operational resilience, and digital transformation. With over 25 years’ experience in financial services and technology, Jennifer has held senior roles at PTSB, AIB, and PwC, driving major change and innovation programmes to deliver transformation.
Jennifer also has extensive Non Executive Director experience, having served as Chairperson of the Organisational Performance & Development Committee, Audit Committee and Credit Committee roles at the Housing Finance Agency plc, and Non Executive Director for Cluid Housing and has advised on AI adoption through the role on the Galvia Advisory Board. Jennifer’s expertise spans enterprise architecture, GenAI, technology operations, cloud transformation, IT strategy formulation, governance, and strategic IT leadership across both public and private sectors.